What CCTV Servicing include …

	Check history of CCTV system since last maintenance service
	Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage
	Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.)
	Check and clean cameras, lenses and housings as necessary.
	Check lenses for correct field of view and adjust as necessary
	Check pictures for correct field of view and adjust as necessary.
	Check and test remote signalling equipment (where fitted)
	Check recording and playback quality
	Check the satisfactory transmission of images to remote centre (where applicable)
	Repair any minor faults (where possible)
	Retrain the users on the use of the CCTV system (if required)
	Log all test results
	Return the CCTV system to operational status.

What does a CCTV Maintenance contract cost …?

CCTV Maintenance Packages

Bronze One Annual Maintenance visit per year Free 7am-7pm Mon-Fri Technical help support Call Out Discount 25% Technician appointment response next working day Payment by invoice or direct debit. $21.20 +GST per month

Silver Two (6-monthly) Maintenance visits per year FREE 7am-7pm Mon-Sun Technical help support One FREE Emergency call out in a year Call Out Discount 30% Technician appointment response within 24 Hours Payment by invoice or direct debit. $38.80 +GST per month

Gold

THREE (4 monthly) Maintenance visits per year Free 24/7 Technical help support 2 FREE emergency call outs in a year – FREE Call Out Discount – 40% Technician Response for appointment within 8 Hours Payment by invoice or direct debit.

$49.10 +GST month

Yes. We wish to discuss regular servicing contracts for our system. CLICK HERE

What if we had our Camera System installed by another company?

If you are not happy with your current CCTV supplier, we can take over your existing system repairs and maintenance.

What are the costs if we don't have a Maintenance contract?

Home and Business CCTV Systems – One off CCTV servicing (no service contract) start from $250 + GST plus replacement parts as required.

CCTV Repairs – (no service contract) Call Out charge from $75 + GST plus parts and labour as required. After hours from $95 +GST.

Technical Help Support - (no service contract)7am-7pm Emergency Phone Assistance from $21 + GST(then $2.49 +GST per minute). After hours from $28 +GST(then $2.99 per minute)